Can I get a Virgin Money Go Account without a Virgin Money Boost Saver?

Yes, you can open a Virgin Money Go Account without a Boost Saver. With a Go Account, you can enjoy smart money features such as tracking and categorising your spending.

If you also want to smash your savings goals, the Go Account and the Boost Saver are a perfect pair. You have the option to bundle these when you open a new Go Account. You can get points on your everyday transaction account as well as a high interest savings account. We’ve put them together to help you create better money habits that work around your lifestyle.

What is a transaction account?

A transaction account is a type of bank account used for daily transactions such as depositing and withdrawing money, paying bills, and transferring funds.

How does Refer-a-friend work?

It’s super simple. When a mate opens a new Go Account using your unique referral code and meets the Welcome Offer Criteria, you’ll score 5,000 bonus Virgin Money Points. They’ll get 5,000 Bonus Points too!

Just follow these steps:

• Head to the Rewards Hub in the Virgin Money app
• Tap ‘Refer A Friend’ to grab your unique referral link
• Share it with your mates
• Your friend opens a new Go Account using your code and meets the Welcome Offer Criteria

A few things to know:

• Bonus Points are added within 5 business days once your friend meets the criteria
• You can refer as many friends as you like, but you’ll only earn bonus points for the first 5 successful referrals per month (that’s up to 25,000 bonus points!)
• If your friend doesn’t meet the Welcome Offer Criteria, you won’t receive the referral bonus

What is Virgin Money Rewards?

Virgin Money Rewards is our loyalty program designed with you in mind. Our goal is to recognise and reward you for who you are, and to help you create better money habits. It’s about giving you a rewarding banking experience every day, not just someday.

Find out more about Virgin Money Rewards

What does a pending transaction mean on my bank account?

A pending transaction on a bank account means that a transaction has been authorised by the account holder, but it has not yet been processed to the account. This can occur when a merchant or service provider has obtained authorisation to charge the account, but has not yet completed the transaction. This is usually why you'll see a pending transaction right after you've paid for a good or service.

How do I open a transaction account?

You can easily apply for a Virgin Money Go Transaction Account online or through the App or Google Play Store. Simply apply online or download the app and follow the instructions.

What is a debit card?

A debit card is a payment card that allows you to make transactions directly from your everyday bank account balance. When you open a Virgin Money Go Account, you will receive debit card which is accepted for online & in-person transactions globally and to withdraw cash from over 2.2 million ATMs worldwide.

Unlike a credit card, a debit card uses the funds you already have in your transaction account, so you're spending money you actually own, rather than borrowing it. It's a convenient, secure and easy way to manage your everyday spending.

Can I use online banking with my Go Account?

In short: yes, via the mobile app, but we currently don’t have internet banking via our website. The mobile banking app has everything you need for everyday banking, and you can manage your transaction and savings accounts anytime. Whether you need to check your accounts, use it for paying bills, to transfer funds, set up savings goals or access Virgin Money Rewards, you can do all this, and more, via the Virgin Money app.

In fact, it’s such a great tool that you can also get alerts and insights into things like whether you’ve activated your bonus interest rate for the month, and when you’re getting close to spending budgets you’ve set.

Can I use my Go Account to offset my Virgin Money home loan?

Not at this time, sorry.

Are there any ATM fees?

ATM access is free via the Bank of Queensland ATM Network and the 4 major banks. Although Virgin Money doesn’t charge domestic ATM withdrawal fees, some financial institutions or independent ATM operators may charge fees for using their ATMs, and there are fees for balance enquiries and international ATMs. You can check out our full list of fees here.

Important information

1. You will earn 8 Virgin Money Points for any settled debit card purchases (not pending), direct debits and BPAY payments from your Virgin Money Go Account. For customers who open a Virgin Money Go Account jointly with another person, the points will be split and evenly allocated to both joint account holders of that account. For further information refer to our Virgin Money Rewards terms and conditions.
2. Welcome Offer Criteria: The Virgin Money Go Account comes bundled with the Virgin Money Boost Saver. New Virgin Money Go Account customers will receive 5,000 Bonus Virgin Money Points when they make one (1) debit card purchase, direct debit or BPAY payment from their Virgin Money Go Account in the first 30 days from account opening. Debit card purchases must settle in the first 30 days from account opening (not pending). Cash withdrawals, deposits, refunds, reversals or credits to the Virgin Money Go Account, Pay Someone payments and internal transfers are excluded. For customers who open a Virgin Money Go Account jointly with another person, the Bonus Points will be split and evenly allocated to both joint account holders of that account once the Welcome Offer Criteria have been met. Virgin Money reserves the right to amend or withdraw this offer at any time without notice. A new customer is any person who does not currently or has not previously held a Virgin Money Go Account or Virgin Money Grow Saver. Offer ends 31 July 2025. For further information on the Virgin Money Rewards Program refer to our terms and conditions.
3. Earn 5,000 Bonus Virgin Money Points when you introduce a Successful Referral who meets the Welcome Offer Criteria. Welcome Offer Criteria is subject to change. A successful referral must also:

· have not, at any time previously held a Virgin Money Go Account or Virgin Money Grow Saver;

· have used a unique referral link that is provided by Virgin Money as part of the Refer a Friend program which was shared by you.

Bonus Points will be allocated within 5 business days to you and your friend once your friend meets the eligibility criteria. While there is no limit to the number of friends you can refer under our Refer-a-Friend program, you will only receive Bonus Points for the first five (5) successful referrals you made in any month. A successful referral only qualifies you to receive one lot of 5,000 Bonus Points, irrespective of whether the person opens a single or a joint account. This offer cannot be used in conjunction with any other offer codes.

IMPORTANT: Please share your referral link responsibly and only refer close friends and family who might be genuinely interested in a Virgin Money Go Account. Specifically, you must not “spam” other individuals to open a Virgin Money Go Account via unsolicited email, direct mail, newsgroups, message boards, or any other means for purposes of referring a friend. You will only make direct referrals without using any merchant site, keyword bids, black hat SEO, paid advertisements (e.g., pay per click), or other similar methods. You must comply with all applicable laws and regulations, including without limitation those related to the Spam Act 2003 (Cth), trademark, and privacy laws.

We reserve the right to disqualify you from participating in any referral promotions if, in our reasonable opinion, you violated any of these terms, and you will forfeit all Virgin Money Points that have been allocated to your Points balance. We reserve the right to amend or withdraw this offer at any time without notice, provided that any Points that you have earned prior to such change or withdrawal will be subject to the terms that were in effect at the time it was earned.

1. New Referees will receive 5,000 Bonus Virgin Money Points when they open their first Virgin Money Go Account before 31 July 2025 and meet the Welcome Offer Criteria:

(1) Make one (1) debit card purchase, direct debit or BPAY payment from their Virgin Money Go Account in the first 30 days from account opening. Purchases must settle in the first 30 days from account opening (not pending); and

(2) Must not currently or have not previously held a Virgin Money Go Account or Virgin Money Grow Saver

(3) Cash withdrawals, deposits, refunds, reversals or credits to the Virgin Money Go Account, Pay Someone payments and internal transfers are excluded.

By opening an a new Virgin Money Go Account and using the unique referral link that was shared by the referrer as part of the Refer a Friend program, and provided you met the Welcome Offer Criteria, the person who referred you may be eligible to earn a referral bonus of 5,000 Virgin Money Points. If you already have the Virgin Money app, you can open a new Go Account via the app and manually enter the referral code shared by the referrer.

For customers who open a Virgin Money Go Account jointly with another person under the Refer a Friend program, we will only award one lot of 5,000 Bonus Points and the points will be split and evenly allocated to both joint account holders of that account once the successful referral criteria have been met. This offer cannot be used in conjunction with any other offer codes. Virgin Money reserves the right to amend or withdraw this offer at any time without notice. For further information on the Virgin Money Rewards Program refer to our terms and conditions at https://virginmoney.com.au/virgin-money-app/in-app/terms-and-conditions.

1. The Virgin Money Boost Saver Highest Variable Interest Rate is made up of:
   • Base Interest Rate of 0.05%p.a.;
   • Bonus Interest Rate of 4.65%p.a. if Monthly Criteria is met in the previous month; and
   • Notice Interest Rate of 0.30%p.a if the Lock Saver Feature is enabled.

32 days’ advance notice period applies to access funds when the Lock Saver Feature is enabled.

The Bonus Rate applies up to a combined total balance of $250,000 across all Boost Saver's that are held in the same name. Monthly Criteria will be met when both the following conditions are met:
• Deposit at least $1,000 into your Go Account from another financial institution in the previous calendar month; and
• Make at least 5 settled debit card purchases (not pending), direct debits or BPAY payments on your Go Account that settle in the previous calendar month from your Go Account.

Monthly Criteria is waived for customers between 14-17 years of age. For more information visit the Rates & Fees section.

1. Transferring points into a travel program is subject to the Virgin Money Rewards terms and Conditions found here . You can transfer and convert your Virgin Money Points to a Travel Loyalty Program participant that you are an active member of. Points cannot be transferred to another person or to an account held jointly with another person. Travel Loyalty Program’s loyalty points cannot be converted to Virgin Money Points. Minimum and maximum redemption rates are set by us and vary across each program. Points transferred to a Travel Loyalty Program will be governed and subject to the Travel Loyalty Program terms and conditions and once transferred cannot be reversed.
2. You can redeem points for flights and hotels available in the Rewards Hub. Flight and Hotel bookings made through the Virgin Money Rewards Program are operated by Ascenda Australia Pty Ltd and subject to Ascenda’s additional Booking and Travel Terms. Individual flight and hotel bookings may be subject to further terms and conditions stipulated by Ascenda’s travel partners. These additional terms will be made available to you by Ascenda at the time the relevant booking is made. Cancellations and changes to bookings may not be possible and additional fees may apply which are disclosed in the Rewards Hub.
3. Under the Australian Government’s Financial Claims Scheme (FCS), certain deposits are protected up to a limit of $250,000 for each account holder. The FCS limit of $250,000 applies to the total sum of all Virgin Money Australia bank accounts, including accounts you hold with BOQ, ME Bank, and BOQ Specialist. Visit this website (https://www.apra.gov.au/financial-claims-scheme-0) for further information on the institutions and types of accounts covered.