Can I get a Virgin Money Go Account without a Virgin Money Boost Saver?

Yes, you can open a Virgin Money Go Account without a Boost Saver. With a Go Account, you can enjoy smart money features such as tracking and categorising your spending.

If you also want to smash your savings goals, the Go Account and the Boost Saver are a perfect pair. You have the option to bundle these when you open a new Go Account. You can get points on your everyday transaction account as well as a high interest savings account. We’ve put them together to help you create better money habits that work around your lifestyle.

What is a transaction account?

A transaction account is a type of bank account used for daily transactions such as depositing and withdrawing money, paying bills, and transferring funds.

How does Refer-a-friend work?

It’s super simple. When a mate opens a new Go Account using your unique referral code and meets the Welcome Offer Criteria, you’ll score 5,000 bonus Virgin Money Points. They’ll get 5,000 Bonus Points too!

Just follow these steps:

• Head to the Rewards Hub in the Virgin Money app
• Tap ‘Refer A Friend’ to grab your unique referral link
• Share it with your mates
• Your friend opens a new Go Account using your code and meets the Welcome Offer Criteria

A few things to know:

• Bonus Points are added within 5 business days once your friend meets the criteria
• You can refer as many friends as you like, but you’ll only earn bonus points for the first 5 successful referrals per month (that’s up to 25,000 bonus points!)
• If your friend doesn’t meet the Welcome Offer Criteria, you won’t receive the referral bonus

What is Virgin Money Rewards?

Virgin Money Rewards is our loyalty program designed with you in mind. Our goal is to recognise and reward you for who you are, and to help you create better money habits. It’s about giving you a rewarding banking experience every day, not just someday.

Find out more about Virgin Money Rewards

What does a pending transaction mean on my bank account?

A pending transaction on a bank account means that a transaction has been authorised by the account holder, but it has not yet been processed to the account. This can occur when a merchant or service provider has obtained authorisation to charge the account, but has not yet completed the transaction. This is usually why you'll see a pending transaction right after you've paid for a good or service.

How do I open a transaction account?

You can easily apply for a Virgin Money Go Transaction Account online or through the App or Google Play Store. Simply apply online or download the app and follow the instructions.

What is a debit card?

A debit card is a payment card that allows you to make transactions directly from your everyday bank account balance. When you open a Virgin Money Go Account, you will receive debit card which is accepted for online & in-person transactions globally and to withdraw cash from over 2.2 million ATMs worldwide.

Unlike a credit card, a debit card uses the funds you already have in your transaction account, so you're spending money you actually own, rather than borrowing it. It's a convenient, secure and easy way to manage your everyday spending.

Can I use online banking with my Go Account?

In short: yes, via the mobile app, but we currently don’t have internet banking via our website. The mobile banking app has everything you need for everyday banking, and you can manage your transaction and savings accounts anytime. Whether you need to check your accounts, use it for paying bills, to transfer funds, set up savings goals or access Virgin Money Rewards, you can do all this, and more, via the Virgin Money app.

In fact, it’s such a great tool that you can also get alerts and insights into things like whether you’ve activated your bonus interest rate for the month, and when you’re getting close to spending budgets you’ve set.

Can I use my Go Account to offset my Virgin Money home loan?

Not at this time, sorry.

Are there any ATM fees?

ATM access is free via the Bank of Queensland ATM Network and the 4 major banks. Although Virgin Money doesn’t charge domestic ATM withdrawal fees, some financial institutions or independent ATM operators may charge fees for using their ATMs, and there are fees for balance enquiries and international ATMs. You can check out our full list of fees here.