Velocity Flyer credit card

How are my Velocity Points earned and transferred into my Velocity Frequent Flyer Account?

At the end of your statement cycle, the number of Points earned from retail purchases are calculated using the conversion rate that’s applicable to your Virgin Money credit card. The Points earned will be automatically transferred into your Velocity Frequent Flyer Account within 15 business days after the close of the statement cycle.

What can Velocity Points be redeemed for?

You can redeem your Velocity Points for all kinds of rad things. Here are just a couple:

Domestic and international flights with Virgin Australia, Virgin Samoa, Etihad Airways, Virgin Atlantic, Virgin America, Delta and more.

A range of great hotels, car rentals and products including gift cards and vouchers.

Head to velocityfrequentflyer.com to see the full range of what's on offer or give the Velocity Team a call on 13 18 75. Membership Enquiries 0800 - 2000 AEDT Monday to Friday Flight Redemptions 0730 - 2230 AEDT 7 days a week

Do Velocity Points expire?

Your Velocity Points will be transferred to your Velocity Frequent Flyer Account after each statement cycle. Once your Points are in your Velocity Frequent Flyer Account they will not expire as long as you’re an active Velocity Member, that is, a Member who earns or redeems Velocity Points within a two-year period. For full details, see the Velocity Frequent Flyer terms and conditions at velocityfrequentflyer.com.

Can I earn Velocity Points on a rewards flight?

Unfortunately, you cannot earn Velocity Points for reward seat bookings excluding The Any Seat.

How do frequent flyer credit cards work?

Frequent flyer credit cards, such as the Velocity High Flyer credit card or Velocity Flyer credit card, are designed to help you earn points or air miles with a specific airline or frequent flyer program. These credit cards work by offering you points for every eligible purchase you make. The number of points you earn can vary depending on the card and the type of transaction. Once you've accumulated a sufficient number of Velocity points on your credit card, you can redeem them for various rewards, including flights, upgrades, and other travel-related perks. It's a great way to make your everyday spending work for you in terms of travel benefits.

How do I link my credit card to the Virgin Money app?

Download the Virgin Money app from the App Store or Google Play Store, open the app, select the ‘Existing customer, this way’ option, enter your mobile number then complete the steps to add your credit card details.

If you're an existing Virgin Go Transaction account and/or Virgin Boost Saver or Grow Saver account customer, you can go to the account screen, select the + sign, select credit card and follow the steps.

Download the Virgin Money app{small-button}

How do I activate my Velocity Flyer Card?

Simply activate your velocity flyer card by either:

Logging in to Virgin Money Online at virginmoney.com.au/activate or;

Virgin Money app - go to the profile screen, select 'Manage cards' select the Flyer credit card and follow the prompts. If you're an existing Go Transaction account and/or Boost & Grow Savings account customer, go to the account screen, select the + sign, select credit card and follow the steps.

If you are the primary cardholder, please ensure you activate your card first. If you are an additional cardholder on this account, please note that you will not be able to activate your new card until the primary cardholder activates their card first.

Is Velocity Frequent Flyer membership required?

Yep, you’ll need to be a Velocity Frequent Flyer Member so that we can send you the Velocity Points that you earn with your credit card.

You’ll need to give us your Velocity Frequent Flyer membership number either on your application form when applying for your Virgin Money credit card, or by calling us on 13 37 39.

If you're not currently a Velocity Member you can arrange this when you apply for your card, or head to velocityfrequentflyer.com where you can join for free online. If you choose not to join Velocity Frequent Flyer, you’ll be ineligible for any offers or benefits relating to Virgin Australia or the Velocity Frequent Flyer Program.

Important information

Fees, charges, and credit criteria apply. New cards customers only and cannot be used in conjunction with any other offers. See our full terms and conditions here. A credit check is performed each time you apply for a credit card. Credit reporting bodies make a record of these enquiries and this information may be used and disclosed for the purposes of assessing your credit worthiness, including your credit score and credit rating. For example, making multiple credit applications over a short period of time could have a negative effect on your credit score, as this may reduce your chances of approval.

All interest rates shown are variable. This information is correct at 14 March 2025. You must be at least 18 years of age to apply for a credit card. If you are a permanent resident you must earn at least $25,000 p.a. for the Virgin Money No Annual Fee Card, $35,000 p.a. for the Virgin Money Low Rate Card, Virgin Australia Velocity Flyer Card and Virgin Money Anytime Rewards Card or $75,000 p.a. for the Virgin Australia Velocity High Flyer Card. Approval is subject to our credit criteria.

All offers are non-transferrable, not redeemable for cash, and subject to change or withdrawal without notice at the discretion of Virgin Money.

Please note that to read our PDF forms, you will need to have Adobe Reader installed on your computer.

Virgin Money Australia, a division of Bank of Queensland Limited ABN 32 009 656 740, Australian Credit Licence 244616 (“BOQ”), promotes and distributes the Virgin Money Credit Cards ("Credit Cards"). National Australia Bank Limited ABN 12 004 044 937 Australian Credit Licence 230686 (“NAB”) is the credit provider and issuer of the Credit Cards. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”) and has appointed Citi to assist to administer the Credit Cards. Our/us/we means NAB unless the context otherwise requires it. BOQ does not and will not guarantee or otherwise support NAB’s obligations under the contracts or agreements connected with the Credit Cards.

To obtain a copy of the Target Market Determination (TMD){external-link} related to this product.

Things you need to know

1. Offer commenced 03 February 2025. Your total Balance Transfers may not exceed 80% of your credit limit. The Balance Transfer interest rate applies to balances transferred with this offer for the period shown, from the date the Balance Transfer is processed, and the balance transfer fee (if applicable). At the end of the balance transfer period, the interest rate on any outstanding transferred balance will revert to the interest rate for cash advances, currently 20.99% p.a. on the Virgin Money Anytime Rewards Card, Virgin Australia Velocity Flyer Card, Virgin Australia Velocity High Flyer Card and Virgin Money No Annual Fee Card, and 21.69% p.a. for the Virgin Money Low Rate Card. Interest rates are variable and subject to change. The interest rates are current as at 14 October 2024. Please note that unless advertised otherwise, you are not entitled to any interest free days whilst you have a balance transfer. This means that all spend will be charged interest at the applicable ongoing purchase rate. If we approve your credit card application, the Balance Transfer offer will be available for 3 months from the date your application is approved. Both Velocity Points and Virgin Money Points are not issues on balance transfers. Offer may be varied or withdrawn at any time. If a balance transfer fee applies the fee will be debited from your account on the day or the day after your balance transfer is processed. View more information about Balance Transfers{external-link}.

6. Complimentary insurance covers are subject to eligibility requirements: AWP Australia Pty Ltd ABN 52 097 227 177 AFSL 245631 (trading as Allianz Global Assistance) under a binder from the underwriter, Allianz Australia Insurance Limited ABN 15 000 122 850 AFSL 234708 (Allianz) has issued a Complimentary insurance group policy to National Australia Bank Limited (ABN 12 004 044 937, AFSL and Australian Credit Licence 230686) (“NAB”) which allows eligible NAB account holders and cardholders to claim under it as third party beneficiaries by operation of s48 of the Insurance Contracts Act 1984 (Cth). NAB is the credit provider and issuer of Virgin Money Australia (VMA) branded credit cards. NAB has acquired the business relating to these products from Citigroup Pty Limited (ABN 88 004 325 080, AFSL and Australian Credit Licence 238098) (“Citi”). Citi has agreed with NAB to provide transitional services in relation to the transferred business. Any advice on insurance is general advice only and not based on any consideration of your objectives, financial situation or needs. The terms, conditions, exclusions, limits and applicable sub-limits of the group policy are set out in the Virgin Money Credit Cards Complimentary Insurance Policy Information Booklet which may be amended from time to time. Neither NAB nor Citi nor any of its related corporations guarantee this insurance.

9. Withdrawal limits, fees and charges may apply.


10. Velocity membership Terms and Conditions, apply. Velocity Points are earned on Eligible Transactions only. Eligible Transaction means any purchase excluding (but not limited to) Cash Advances, Balance Transfers, Special Promotions, BPAY payments, purchases of foreign currency and travellers cheques, transactions made in operating a business, bank fees and charges such as interest and ATM charges and government related transactions. Government related transactions include transactions with government or semi-government entities, or relating to services provided by or in connection with government (for example but not limited to transactions made at Australia Post, payments to the Australian Taxation Office, council rates, motor registries, tolls, parking stations and meters, fares on public transport, fines and court related costs). See Velocity Rewards Program for High Flyer and Flyer Cardholders Terms and Conditions for full details and definition

12. Visa's Zero Liability policy covers Australian and New Zealand-issued cards and does not apply to ATM transactions, transactions not processed by Visa or certain commercial card transactions. Cardholders should notify their issuer promptly of any unauthorised Visa use. For more details and terms and conditions click here.

14. Exclusive Visa Platinum 24/7 concierge service supplied by a third party supplier. Visit www.concierge-asia.visa.com{external-link} for details.

16. Offer commenced 03 February 2025. Up to 50,000 bonus Velocity Points offer is available to new and approved Virgin Australia Velocity Flyer Card account holders. 25,000 bonus Velocity Points will be awarded for each month $1,500 or more is spent on eligible purchases for the first 2 months from account approval. The first month begins on the date your account is approved. Please allow up to 1 week for your card to be mailed to you, leaving you about 3 weeks to meet the spend hurdle for the first month. The second month will commence one month from the date your account is approved. Purchases must be processed and charged to your account in the relevant month to count toward your monthly spend. An eligible purchase means any purchase excluding Cash Advances, Balance Transfers, Special Promotions, refunds and chargebacks, purchases of foreign currency and travellers cheques, transactions made in operating a business, and fees and charges such as interest and ATM charges. Please note that if you have a balance transfer, you will be charged interest on any spend you make. Credit Card application must be submitted through this page. Points will be credited to the Primary Cardholders Velocity Account up to 2 months after the qualifying purchases. Velocity membership Terms and Conditions apply. This offer can’t be used in conjunction with other Virgin Australia Velocity Flyer Point promotions or offers. Offer is not available to existing Virgin Money Credit Card holders (including upgrades).

17. The Virgin Australia Gift Voucher is available to Primary Cardholders only and provides one Virgin Australia Gift Voucher to the value of $129 (AUD) each year, in the form of a $129 travel credit in a Virgin Australia Travel Bank. You will become eligible for your $129 Virgin Australia Gift Voucher 30 days after card approval in your first year and 30 days after your card anniversary thereafter provided you have made a retail purchase as the Primary Cardholder in the 2 months prior to requesting your voucher online at online at https://virginmoney.com.au/products/credit-card/gift-voucher{external-link}, your account is active and in good standing and you are a Velocity Frequent Flyer member. Gift voucher is not redeemable for cash and is not reloadable. See Virgin Australia Gift Voucher Benefit Terms & Conditions and Terms of use for full details.

36. For a list of compatible Apple Pay devices, see support.apple.com/en-us/102896{external-link}

37. Samsung Pay is only compatible with selected Samsung devices. For full list of compatible devices, please visit www.samsung.com/au/apps/samsungpay/{external-link}

40. Google, Android, Google Pay and Google Wallet are trademarks of Google LLC. Terms and Conditions are available here.{external-link} Google Pay is available on compatible Android mobile devices.

41. The Accelerated Velocity Points Earn Benefit is a Special Feature available to Primary Cardholders only. Earn an additional 1 Velocity Point with your Virgin Australia Velocity Flyer Card, or 2 Velocity Points with your Virgin Australia Velocity High Flyer Card per $1 spent on eligible Virgin Australia Purchases. Virgin Australia Purchase means the purchase of a Virgin Australia flight, product or service via the Virgin Australia website at virginaustralia.com, Virgin Australia App or via the Virgin Australia Contact Centre using your Virgin Australia Velocity Flyer or High Flyer Credit Card. Your Account must be in good standing at the time of the Virgin Australia Purchase. To receive Velocity Points you must supply your Velocity membership Account Information. See Velocity Rewards Program for High Flyer and Flyer Cardholders Terms and Conditions for full details and definitions.