Forms and important information - Credit Cards

From changing your name, to applying for an additional Virgin Money Credit Card you’ll find the form you need right here, along with the terms and conditions that apply to your account.

If not, give our Customer Care Team a call on 13 37 39.

Forms

Add an additional cardholder to your account

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https://content/dam/virginmoney/vma-downloads/credit-cards/additional-credit-card-request.pdf

Set up direct debit to automatically pay your account

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https://content/dam/virginmoney/vma-downloads/credit-cards/Direct_Debit_Autopay.pdf

Add an authorised person to your credit card account

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https://content/dam/virginmoney/vma-downloads/credit-cards/Authorised_Person_Form.pdf

Dispute transactions on your account

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https://content/dam/virginmoney/vma-downloads/credit-cards/dispute-form.pdf

Apply for hardship assistance

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https://content/dam/virginmoney/vma-downloads/credit-cards/Personal_Financial_Summary_Form.pdf

Terms and Conditions

Credit Card Terms & Conditions & Other Important Information

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https://content/dam/virginmoney/vma-downloads/credit-cards/credit-card-terms-and-conditions.pdf

Credit Guide for Virgin Money Credit Cards

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https://content/dam/virginmoney/vma-downloads/credit-cards/credit-guide-virgin-money-credit-cards.pdf
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https://content/dam/virginmoney/vma-downloads/credit-cards/virgin-money-australia-privacy-policy.pdf
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https://content/dam/virginmoney/vma-downloads/credit-cards/electronic_communication_consent.pdf

Velocity Rewards Program for High Flyer and Flyer Cardholders Terms and Conditions

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https://content/dam/virginmoney/vma-downloads/credit-cards/velocity-rewards-program-terms-and-conditions.pdf

Virgin Money Credit Cards Complimentary Insurance Policy Information Booklet effective 1 November 2023

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https://content/dam/virginmoney/vma-downloads/credit-cards/credit-cards-complimentary-insurance-terms-and-conditions.pdf

Virgin Money Credit Cards Complimentary Insurance Policy Information Booklet effective 1 July 2025

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https://content/dam/virginmoney/vma-downloads/credit-cards/credit-cards-complimentary-insurance-terms-and-conditions-effective-july-2025.pdf

Virgin Australia Gift Voucher Benefit Terms and Conditions

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https://content/dam/virginmoney/vma-downloads/credit-cards/voucher-benefit-tcs-pdf-dl.pdf

Virgin Australia Lounge Pass Benefit Terms & Conditions

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https://content/dam/virginmoney/vma-downloads/credit-cards/high-flyer-lounge-pass-tcs-pdf-dl.pdf

Virgin Australia Velocity High Flyer Card Bonus Status Credits Benefit Terms & Conditions

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https://content/dam/virginmoney/vma-downloads/credit-cards/velocity-bonus-status-credits-terms-and-conditions.pdf

Virgin Money Rewards Program Terms & Conditions

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https://content/dam/virginmoney/vma-downloads/credit-cards/virgin-money-rewards-terms-conditions-cvp.pdf

Credit Card Rewards Program for Anytime Rewards Cardholders Terms and Conditions

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https://content/dam/virginmoney/vma-downloads/credit-cards/anytime-rewards-program-terms-and-conditions.pdf

Apple Pay Terms and Conditions

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https://my.virginmoney.com.au/apple-pay-terms-and-conditions/

Google Pay Terms and Conditions

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https://www.my.virginmoney.com.au/google-pay-terms-and-conditions/

Samsung Pay Terms and Conditions

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https://my.virginmoney.com.au/samsung-pay-terms-and-conditions/

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